Introduction
This document, together with the terms and the use of the website, establishes the conditions for booking travel and the rest of the services offered (hereinafter, the "Conditions").
Please read these terms carefully before entering into any transaction. By using this website or by placing an order through this website, you agreee to be bound by these conditions, so if you don't agree with all of the terms you shouldn't use this website.
These Conditions may be modified. It is your responsibility to read the periodically, since the conditions in force at the time you use the website or place an order will be the ones applicable to you.
DETAILS OF THE OWNER OF THE WEBSITE
Name: CACTRAVEL S.L.L. COMPAÑÍA ANDALUZA DE CONGRESOS (hereafter www.100x100south.com)
NIF: B91629881
Head Office: CALLE MONTE CARMELO 32 LOCAL 2 - BAJO 41011 SEVILLA
Email Address: info@100x100south.com
Registration Data: T 4623 , F 190, S 8, H SE 72732, I/A 3 (24.09.20)
Wholesale-Retail Travel Agency
TITLE / REGISTRATION: C.I.AN-411407-3
Registered in the Junta de Andalucía as Organization of congresses, conventions or other types of business events
TITLE / REGISTRATION: OCC/SE/000292
HOW TO SUBSCRIBE
It is necessary to register to access our services, the user must register by filling out the registration form where you will be asked for personal information that must be updated and conform to reality. At the end of the registration process, the user must accept these GENERAL BOOKING CONDITIONS and our PRIVACY POLICE.
The user ID and password for registration, if required, must be kept in a safe place. Once the user ID and the password have been obtained, the user will be able to access the "My Account" section (IDENTIFY YOURSEELF) where he/she will be able to modify the registration data, view and monitor the status of the booking.
In case you detect any misuse of your registration information, please contact www.100x100south.com immediately via email at info@100x100south.com.
USE OF OUR WEBSITE
By using this website and/or placing orders through this website you agree to:
1. Use the services only to make legally valid enquiries or reservations.
2. Not to carry out any false or fraudulent transactions. If we reasonably believe that such a transaction has been made, we will be entitled to cancel it and inform the relevant authorities.
3. Provide us with your email address, postal address, payment method details and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you if we need to see our PRIVACY POLICY.
If you do not provide us with all the information we require, we will not process the selected transactions.
By making an enquiry or request for services through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
TERRITORIAL SCOPE
The services offered through our website are available for people with legal residence in Spanish and EEC territory.
BOOKINGS THROUGH OUR WEBSITE
In order to make any travel reservations or to use other services offered by www.100x100south.com you must select a valid payment method and authorise us to charge you using the selected payment method.
Any transaction shall be subject to the User reading and accepting these General Booking Conditions. Once you have accepted them and the contracting conditions applicable to the reservation and purchase of the selected product and made the corresponding payment, we will complete the transaction as soon as possible.
In case we are unable to complete orders, we will notify you as soon as possible.
PRIZES AND PAYMENT METHODS
All of the prices offered on our website are in EUROS.
Payments and refunds for all transactions will be made in Euros (EUR). If your credit/debit card is not denominated in EUROS, the exchange rate will be applied by the relevant bank according to the market exchange rate and may vary from the price indicated on our website.
In the case of package travel contracts, the price of the package has been calculated on the basis of currency exchange rates, transport tariffs, the cost of fuel or other energy sources, taxes, fees and other tourist surcharges including landing, embarkation and disembarkation fees at ports and airports if these are expressly included as applicable on the date of delivery of the pre-contractual information.
Unless otherwise stated, the programme offer indicates prices per person with or without accommodation in a standard double room.
Any variation in the price of the aforementioned elements may lead to a revision of the final price of the trip, either upwards or downwards, in the strict amounts of the aforementioned price variations. These changes shall be notified in writing to the passenger. The revision of prices in accordance with the provisions of Article 158 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, will only take place if the travel organiser has expressly reserved this right and has communicated this in the pre-contractual information provided to the traveller prior to the contract.
Under no circumstances will the price of the trip be revised upwards in the 20 days immediately prior to the departure date. If the price increase exceeds eight percent of the package price, the traveller may terminate the contract by notifying the organiser.
Payments and refunds for all transactions will be made in Euros (EUR). If your credit/debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank according to the market exchange rate and may vary from the price indicated on our website.
The payment methods available on our website will be shown during the booking process.
www.100x100south.com will always use safe payment methods.
www.100x100south.com will not store in its files the information concerning the data of the cards used. When using a debit/credit card, the user confirms that the card used is his/her own or that he/she has been duly authorised by its owner to use it. Credit/debit card transactions will be subject to a security and validation check by the card issuer. In the event that the card issuer refuses the transaction, www.100x100south.com shall not be liable for any delays or cancellations of transactions. When the contribution of funds is made by credit or debit card, the expenses or commissions charged to www.100x100south.com by the entity providing the payment service will be the sole responsibility of the customer. www.100x100south.com will not keep on file any information regarding the details of the cards used.
ORDER CONFIRMATION
Orders are subject to acceptance by www.100x100south.com, the user's compliance with and acceptance of the GENERAL CONDITIONS OF BOOKING and market availability. www.100x100south.com reserves the right not to accept the order in the event that the payment information is not approved, or that any other type of incident related to the General Conditions of Use of the portal is detected. When you make a transaction through our website we may send you a confirmation email which will contain details of the transaction. Please check that the details in the confirmation email are correct as soon as possible and keep a copy for your records.
RIGHT OF WITHDRAWAL
The transactions carried out on our website include: trips, activities and tourist services that are contracted directly with CACTRAVEL, S.L.L., or with different suppliers. All of them enjoy the right of withdrawal under the terms and conditions of return that for each product the service provider establishes in the package travel contract or in the purchase of autonomous services in each case and of which you will be aware before accepting payment.
OUR RIGHT TO MODIFY THESE CONDITIONS
www.100x100south.com may revise and modify these Terms at any time.
You will be subject to the policies and conditions in force at the time you use this website or make any transaction, unless we are required by law or governmental agency decision to make retroactive changes to such policies, conditions or PRIVACY POLICY, in which case any such changes will also affect any orders you have previously placed.
PROTECTION OF PERSONAL DATA
In accordance with the provisions of the General Regulation on the Protection of Personal Data and other applicable regulations on the subject, we inform you that the personal data you provide through our website or by sending emails will be processed by www.100x100south.com as the data controller in order to carry out the transactions requested, as well as to receive periodic notifications by electronic means. The legitimacy of the processing lies in the provision of the services requested. You can find more information on the processing of your data and the purposes described in the PRIVACY POLICY, which must be read, understood and accepted in order to use the services of this website.
www.100x100south.com undertakes to comply with the obligation of secrecy of personal data, and has therefore adopted the necessary measures to avoid its alteration, loss, unauthorised processing or access, taking into account the state of technology at all times.
In any case, all users have the right to exercise, at any time, their rights of access, rectification, limitation of processing, deletion, opposition, limitation of processing and data portability, by writing to www.100x100south.com at the e-mail address info@100x100south.com, providing proof of their identity. If you consider it necessary, you may file a complaint with the Spanish Data Protection Agency.
EXEMPTION FROM LIABILITY
We shall not be liable for any failure or delay in the performance of any of our obligations where such failure or delay is due to events beyond our reasonable control ("Force Majeure Event"). Force Majeure shall include any act, event, default, omission or accident beyond our reasonable control, including but not limited to the following:
(i) Strikes, lockouts or other industrial action.
(ii) Civil commotion, riot, invasion, terrorist threat or attack, war (declared or undeclared), threat or preparation for war.
(iii) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
(iv) Impossibility of the use of trains, ships, aircraft, motor transport or other means of transport, public or private.
(v) Inability to use public or private telecommunications systems.
(vi) Acts, decrees, legislation, regulations or restrictions of any government or public authority.
Obligations shall be deemed to be suspended for the period during which the Force Majeure Event continues, and we shall have an extension of time to perform such obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable endeavours to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations despite the Force Majeure Event.
INTEGRITY
These Terms and any document expressly referred to in these Conditions constitute the entire agreement between you and us relating to the subject matter hereof and supersede any prior covenant, agreement or promise made between you and us orally or in writing.
You and us acknowledge that we have consented to the conclusion of a contract without having relied on any representation or promise made by the other party or which could be inferred from any statement or writing in the negotiations between us prior to the contract, except as expressly mentioned in these Conditions.
Neither you nor we shall have any remedy in respect of any untrue statement made by the other party, whether oral or written, prior to the date of a contract (unless such untrue statement was made fraudulently) and the only remedy available to the other party shall be for breach of contract in accordance with the provisions of these Conditions.
If any of these Conditions or any provision of a contract is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by such declaration of nullity.
JURISDICTION AND APPLICABLE LAW
The sale is understood to have been made in Spanish territory, and therefore, for any interpretative or litigious issues that may arise, Spanish legislation shall apply and, in the event of a dispute, both parties agree to submit to the jurisdiction of the Courts and Tribunals of the Consumer's domicile, renouncing any other jurisdiction that may correspond to them.
Finally, we would like to remind customers that in the event that they wish to file a complaint due to any incident in the contractual relationship, they can file the appropriate complaint by filling in the following electronic form: http://ec.europa.eu/consumers/odr/.